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What is the function of the Guest Assistants (GAs)?

April 26, 2017assistants function Gas guest

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What is the function of the Guest Assistants (GAs)?

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Guest Assistants (GAs) serve as liaisons between the Guest Group and Residential Life and Housing. They manage the check-in/check-out process, provide support for maintenance/housekeeping issues, operate the desks, provide information to guests, can assist with maintaining order on the floors, and generally provide customer service. They generally serve as the first line of response for both routine and crisis situations.