What is the FLAVOURS OF SPAIN LTD’s policy on breakages from deliveries?
Although the courier should advise us if there are any breakages, it’s still very important that you let us know as soon as possible of any stock damage once received so we can investigate with the delivery operator and source replacement wine/food for you. PLEASE CHECK THE NUMBER OF ITEMS IN THE DELIVERY YOU ARE SIGNING FOR. WE CANNOT REPLACE WINES/FOOD THAT HAVE BEEN SIGNED FOR BUT NOT ACTUALLY RECEIVED. To prevent fraudulent damage claims, we need to be made aware of damage as soon as possible so we must to be notified via e-mail or phone within 24 hours.
