What is the first step in a Clinical Negligence Claim?
The first step should be to speak to the doctors, nurses and other relevant health professionals involved in your, or a relatives care, regarding your worries. If you remain disatisfied you can pursue a formal complaint to the designated complaints manager at the Hospital or your GP surgery. Your local Patient Advice and Liaison Service (PALS) or your local Citizen’s Advice Bureau would be able to help you with this. If the answer you receive is still not satisfactory and you are seeking compensation then you should contact us immediately.
