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What is the fault Escalation Mechanism for MPLS VPN ?

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What is the fault Escalation Mechanism for MPLS VPN ?

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BSNL having a pro-active fault escalation mechanism .MPLS Network Operation Centre(NOC) is monitor the circuit round the clock 24 X 7. Customer can book the complaint/Fault at Toll free No. 1600 44 1957.

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