What is the fastest way for me to send my medical report to MTO?
A11: The fastest way for us to receive your report is by sending it via fax. Our fax numbers are 416-235-3400 or 1-800-304-7889. When faxing in a medical report please ensure that you keep the original report (do not mail the original) and a copy of the fax confirmation slip. By having the confirmation slip this will help in locating your report if you call in prior to it being attached to your file. Follow up by calling in and checking the status of your file via the ministry’s Integrated Voice Response system (IVR). The system will prompt you on what key to press and when to enter your driver’s licence number. Note that there is a slight delay in the prompt to enter your driver’s licence number. The prompt takes approximately 15 seconds so please do not hang up or return to the previous menu.
