What is the Fair Play policy?
The idea is to be fair to both sides. You get Value for Money and we have some protection against somebody abusing the system. The Plan is not legal insurance. It is intended for small matters or to cover the start of something that starts out small but ends up big. So there is a cap of one hour of time on any one matter, document or dispute. This starts to throttle back if you use the service excessively. You can avoid the cap though by using up some of your Bankable Time. You get 2 hours of Bankable Time for every 1 hour you pay for, so you get to cash in your Bankable Time on a 1:2 basis.
