What is the Fair Credit Billing Act and how does it affect me?
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges. Should any unauthorized use of your credit card take place, through no fault of your own, as the result of purchases made at any Metro Shops site and your bank holds you liable for any of this $50, www.metroshops.com will reimburse you the $50.00. Fair Credit Billing Act If you’re charged for something you didn’t order, you must notify your credit card provider in writing in accordance with its reporting rules and procedures and the federal Fair Credit Billing Act. Under the act, if you find such a mistake on your bill, you must send a written letter to the creditor within 60 days after the first bill containing the error was mailed to you. Consumer advocates recommend you send the letter by certified mailing with a return receipt request, so you have proof of the mailing date. The Better Business Bureau recommends that you include: • A copy of your credit card statement showing
