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What is the Faculty/Staff Help Desk?

April 26, 2017faculty help desk staff

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What is the Faculty/Staff Help Desk?

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The TMCC Computer Help Desk provides computer workstation technical support for administrative staff at Truckee Meadows Community College. In addition, we take work order requests for Academic Computing, network, and telephone problems as well as for Media Services (multimedia and Elmo, LCD or slide projector technical problems, and Information Technology Services software application or database problems). Once the Help Desk receives the call, a work request is created and dispatched to the appropriate personnel.