What is the “Extra Usage Hours” charge listed on my invoice?
This can apply if your service plan includes a fixed number of hours of dial-up access. If you exceed that allowance, the additional minutes are displayed as “Extra Usage Hours,” and you are charged for those additional minutes according to your billing plan. (See the previous question for more information.) If you notice that you are being billed regularly for extra usage hours, you might want to consider signing up for one of our unlimited service plans.