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What is the evaluation and prioritization process for client/users group enhancement requests?

April 26, 2017client Enhancement Evaluation group prioritization process requests Users

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What is the evaluation and prioritization process for client/users group enhancement requests?

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Enhancement requests from client / user groups are highly prioritized as is all feedback from Remedy users. Enhancement request prioritization is evaluated on the needs of the users, number of users effected, the version of the solution for which the enhancement is required and the timing of a next release, which may include such features.