What is the Emergency Response Centre?
It is where we provide our 24 hour monitoring services to you. Our state of the art facility is staffed with highly trained personnel 24 hours a day, 7 days a week. All operators are certified through the Security Industry Association (SIA), which is an organization that sets standards for the alarm industry and provides training initiatives and information to its membership. As well as completing the SIA certification program, Emergency Response Centre operators go through a lengthy training program and are regularly tested to ensure that both industry standards and VOXCOM internal protocols are being met at all times.