What is the drawback of over customisation?
Customisation is the process of fitting the chosen ERP software to the needs of a specific organisation. Whenever the processes represented in the ERP software differ significantly from the processes used by the firm one has two options. First is to build the organisational process into the ERP software through customisation. The second one is to change the practice followed by the firm to suit the process native to the ERP software. Traditional common sense would force people to customise the software to suit the individual demands of the organisation. This leads to two problems. The first one arises out of the fact that any customisation done locally is outside the core ERP software. Accordingly, the next release of the ERP software would not support local customisation. They have to be re-done by the end user for the new release. Second the very purpose of ERP is to take advantage of the best practices in industry that come embedded with the ERP software. By over customising the imp
