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What is the District doing to improve customer service at the C Street DMV location?

April 26, 2017customer service district DMV doing location Street

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What is the District doing to improve customer service at the C Street DMV location?

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The District has partnered with US Airways to train employees in customer service and implemented a tester program for quality assurance. Customer service at C St. is one of the most closely monitored functions in this government under the Williams Administration. We’ve recently opened two new full service windows to help alleviate wait-time and are providing notification of new online internet service which make it possible for renewals to be done by “skipping the trip” to a service center.