What is the dispute resolution process for .CN domains?
Registrars do not have the right under the Registrar/Registrant Agreements to cancel a customer’s domain name in light of such disputes. Claimants can visit the CNNIC website at http://www.cnnic.cn/html/Dir/2003/11/20/1380.htm to review the CNNIC Domain Name Dispute Resolution Policy Rules for CNNIC Domain Name Dispute Resolution Policy are available at http://www.cnnic.cn/html/Dir/2003/11/27/1510.htm There are two CNNIC approved Dispute Resolution providers. One in Beijing and one in Hong Kong. NeuStar’s, the .CN registry, advice is that the one in Hong Kong is better suited for those who wish to handle the dispute in English since the one in Beijing mostly operates in Chinese. However, both organizations have English sites available and the Claimant can choose either one: -China International Economic and Trade Arbitration Commission (CIETAC) http://dndrc.cietac.org/static/english/engfrmain.html -Hong Kong International Arbitration Centre (HKIAC) http://www.hkiac.
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