What is the differences between web-based and windows-based CRM?
Windows-based CRM is restricted to a closed environment. Web-based CRM, on the other hand, allows you to access it anywhere on the internet via any type of computer e.g. Windows, Mac, Linux, etc. As web is one of the most important touchpoints in CRM strategy, web-based CRM is more suitable than window-based CRM to bring together all staff and customer interactions.
Related Questions
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- What is the differences between web-based and windows-based CRM?