What is the difference between Webmail and Outlook (or Entourage)? Which one should I use?
Outlook (Windows) and Entourage (Mac OSX) are software programs that need to be individually installed and configured on every computer you want to access your email from, whereas Webmail is instantly available from any computer that has an Internet connection its much more convenient. On the other hand, some of the more advanced functionality of our new system is easier to access and use via Outlook or Entourage (such as Shared Calendaring, etc.). In the end, though, unless they have a laptop, most people prefer the convenience of Webmail. One final note: our old email system basically forced people to make a choice and then stick with it, however, this new system has one, unified Inbox that you can access using any of the methods above and you can even switch back-and-forth without missing a beat! Anything you do via one method is instantly accessible within the other, so if you have the option, feel free to experiment!
