What is the difference between user documentation and user manual?
When a distinction is made between those who operate and use a computer system for its intended purpose, a separate user documentation and user manual is created. Operators get user documentation, and users get user manuals. Why was bug x or bug y caught NOT during testing?” Why the defect was allowed to be introduced into the code? Why don’t they have better code reviews? Why don’t the developers understand the product better? Why are the requirements not fully understood by these people? The real issue here is that they are passing quality off to the testing team and it’s not our job to make the product a quality one–it’s the responsibility of everyone in the company including the receptionist. It is not the job of testing to be responsible for assuring quality and it is not the purpose of testing to find bugs. Classic Testing Mistakes Do they rely on strange configurations: ones you could never hope to reproduce? Is it reasonable that your testers should have “caught” these defects?
