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What is the difference between UCB Q-Master and UNIVERGE Communications for Business (UCB)?

April 26, 2017Business communications difference q-master UCB

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What is the difference between UCB Q-Master and UNIVERGE Communications for Business (UCB)?

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UCB Q-Master is the market-leading contact centre solution in Australia for the Small to Medium Enterprise, whereas UCB provides effective call control, presence management, mobility, unified messaging (voicemails and faxes in your email inbox) and takes voicemail to the next level. UCB Q-Master allows contact centres to queue different media, route calls across remote locations and ensures the right agent answers the call every time.