What is the difference between the carrier administrator and the contact person?
The carrier administrator is the person who has the authority to opt the carrier out of the Optional Prior Approval process, waive its right to expedited hearings, certify that the carrier has implemented Medical Treatment Guidelines into its policies, practices and procedures and provide designated contact information for the Variance, Optional Prior Approval and Pre-Authorization processes. The administrator has a user id and password to log into the administrator functions on the Board’s web site. The carrier administrator can also be the contacts for the various Medical Treatment Guidelines processes, but does not necessarily have to be.
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