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What is the difference between TechNet Online Concierge Chat, Managed Forums and the TechNet Professional Subscription?

April 26, 2017chat Concierge difference forums managed online professional subscription TechNet

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What is the difference between TechNet Online Concierge Chat, Managed Forums and the TechNet Professional Subscription?

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TechNet Online Concierge Chat provides live, instant-message access to a Microsoft resource that can help you find technical resources and get answers to non-technical questions. You can use this benefit when you have questions about where to find downloads, patches, or knowledge base articles. TechNet Managed Forums give you priority support and answers to technical questions within two business days with review by Microsoft support professionals.