What is the difference between Staining and Soiling a carpet?
The majority of stain complaints from customers are actually soil related. For example, soft-drink and coffee spills leave a sugar residue after removal. This sticky residue attracts soil from ordinary shoe traffic resulting in a discolored area which, appears to be the stain. This also occurs when a detergent is used to clean a spill in which residue is left behind. It is essential that an area with a spill is thoroughly rinsed with water and blotted dry after removing any spill.