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What is the difference between QL Chat and Ask-A-Librarian e-mail reference?

April 26, 2017chat difference e-mail ql Reference

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What is the difference between QL Chat and Ask-A-Librarian e-mail reference?

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With e-mail reference you can ask questions while the library is closed. With chat reference you can discuss and clarify with a librarian exactly what information you need. Queens Borough Public Library is a partner with the Library of Congress, and OCLC as a member of QuestionPoint, a global reference network of libraries.