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What is the difference between on-going and one-time interpreting services requests? When should I use one compared to the other?

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What is the difference between on-going and one-time interpreting services requests? When should I use one compared to the other?

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The DATS has created these two types of requests to ensure the best possible service. One-time requests are for events that are for one day or less in duration. An example of a one-time event would be a meeting, or one day conference or training. On-going requests are for events scheduled over a period of time that exceeds one day. This selection allows for continuity and assignment accuracy by allowing SLA to schedule the same interpreter(s) for the duration of the event. An example of an on-going request would be for a consumer who has a regularly scheduled staff meeting or on-going requirement for a particular day of the week and time. On-going requests can also be used for training that is scheduled for more than one day. On-going requests can be made for up to a year in advance although we request that they be confirmed every three months and that we be notified of any changes in advance.

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