What is the difference between Managed and Unmanaged Hosting?
All managed hosting plans from Vortx are fully set up, customized and maintained by our expert staff with no interaction required from the customer. This includes setting up a secure server for your website, maintaining software updates and OS patches, routinely checking error logs for indications of future failures, and full off-server backup. Every server and website on a managed hosting plan is remotely monitored for availability and our on-call technicians are notified 24/7 in the event of any outage. Customers with Managed hosting plans will not be provided root access to their server. Unmanaged hosting plans only include support for hardware failures. They do not include any server setup beyond the initial provisioning of the operation system. Security configuration, software updates, server maintenance and backups are the sole responsibility of the customer. Customers with Unmanaged hosting plans will be provided with root access to their server.