What is the difference between Maintenance and Billable work?
Routine maintenance service is provided to most campus buildings at no cost to the building users. Examples of routine maintenance are changing light bulbs, repairing dripping faucets, or changing air filters on heating/air conditioning systems. Billable or non-routine service requests include but may not be limited to such things as installing an additional electrical outlet, re-keying an office door, file cabinet or desk, or painting an office.