What is the difference between knowledge management and reengineering?
YM: While reengineering implies one-shot radical change in organizational processes to achieve maximum increases in efficiency, knowledge management implies continuous and ongoing renewal of organizational schemas to anticipate the future opportunities and threats. While reengineering shifts the organizational processes from one stage of mechanization to a more efficient phase of mechanization, knowledge management shifts the organization to an ongoing organic mode of functioning. The basic premise of reengineering is embedded in ‘fundamental rethinking’ of the way of doing the business. However, such ‘fundamental rethinking’ is generally necessary if the theory of business has not encountered the ‘reality check’ of the business environment for an extended duration. Such fundamental transformations have caused drastic changes, often imposing such radical changes on the business processes and the humans involved in those processes. One may surmise that massive implementation failures of
