What is the difference between Health Special Risk and AIG Travel Assist?
Health Special Risk is the claims paying company. If you have to go to a doctor or hospital, you will need to pay in full (cash or credit card usually), and then once you get a detailed final bill, you must submit it to Health Special Risk with a claim form to have the amount reimbursed according to the plan. AIG Travel Assist is a travel assistance service, mostly utilized when someone is experiencing a medical EMERGENCY, (e.g., an injury needing IMMEDIATE attention, unconsciousness, severe bleeding, etc.). There are other services AIG Travel Assist provides but transport and locating hospitals and doctors is the most common. You do not need to pay AIG Travel Assist, since the fee is built into the insurance cost. NOTE: you (or someone helping you) must make arrangements through AIG Travel Assist (they have 24/7 staff answering calls). In most extreme cases, in the case of fatality, AIG Travel Assist makes arrangements for preparing and transporting the body back to the student’s home
