What is the difference between downpayment and deposit?
A 10% non-refundable downpayment is due when the Rental Contract is signed. Contracts are generally mailed on a weekly basis and the customer has 10 days to return it with the downpayment. Deposits are included in the rental fee total and help cover items such as cleaning, damage, or any items needed during events which are not included on the contract but for which there is a usage fee (i.e. marquee, hydraulic lifts, late stay fees, etc). Deposit refunds are made post-event via mail in consideration of final event reports from the staff working the event.
A 15% non-refundable downpayment is due when the Rental Contract is signed. Contracts are generally mailed or emailed on the same day the reservation is taken and the customer has 10 days to return it with the downpayment. Deposits are included in the rental fee total and help cover items such as cleaning, damage, or any items needed during events which are not included on the contract but for which there is a usage fee. Deposit refunds are made post-event by mail.
