What is the difference between deleting and crediting a transaction when I need to refund part of the original purchase price?
Deleting a transaction will prevent further action from being taken on it. Therefore, you should only delete APPROVED transactions that you don’t wish to settle. DO NOT delete SETTLED transactions in an attempt to refund the transaction. This action merely removes that SETTLED transaction from Skipjack Merchant Services; it does not refund it. If you need to refund a settled transaction, you must credit that transaction.
