What is the difference between cross cultural training, intercultural training and diversity training?
Sometimes the differences are more in semantics where different words can be used to convey the same meaning. Cross-cultural usually refers to training that involves increasing awareness about two or more cultures, perhaps where the trainee is moving from one culture to another and the training will focus on home and host cultures. Intercultural training often refers to training which increases awareness between a number of different cultures, perhaps where the trainee will be managing a culturally varied group. Diversity training is more often used where the different cultures are present working together in the same workplace or represented among the client base and focuses on increasing awareness and value of the other cultures. Keep in mind that your trainer’s use of the different terms may be more influenced by their own cultural background (Intercultural is a term used more in the USA than in other countries for example). Ask questions to determine what the content of the trainin
