What is the difference between “booking” and “issuing”?
Booking occurs when you reserve any travel product, such as flights, accommodation, car hire, destination activities, rail, cruises, and insurance. Once you have booked products through www.directflights.com.au, or through one of our booking agents in person or via phone, we must receive payment (and the Credit Card Authorisation form if paid by credit card), before your tickets or travel products will be issued to you. The issuing of tickets happens once Direct Flights has received payment for your booking (and the Credit Card Authorisation form if paid by credit card) and has processed the transaction.
