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What is the difference between booking a flight with Concur Travel & Expense and purchasing an Internet fare from a vendors website?

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What is the difference between booking a flight with Concur Travel & Expense and purchasing an Internet fare from a vendors website?

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Concur provides access to both agency and Internet fares. The difference between the two fares is where it is fulfilled and who provides the customer support. With an agency purchase, you have the full support of your agent in making changes. Your ticket is purchased through your agency.

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