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What is the difference between an assisted and an unassisted online booking?

April 26, 2017assisted booking difference online unassisted

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What is the difference between an assisted and an unassisted online booking?

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An unassisted online booking is when you make a reservation on ResX without any assistance from a Teplis agent. An assisted online booking is when you make an online booking then have to call to get assistance, such as changing a flight time after ticketing, or to ask for help in selecting a hotel. Service plans vary, so this may or may not make a difference in how your company is billed for our service.