What is the difference between “Account Balance” and “Available Account Balance”?
A. The “Account Balance” reflects your current account balance. The “Available Account Balance” reflects your current balance plus overdraft protection or any holds you may have placed on your account. Q. Why can’t I use the Back or Forward buttons? A. As part of the online banking security feature, you cannot use the Back or Forward buttons. Use the navigation buttons on the top of your screen to navigate. Once you are ready to exit, click on the “Exit” button on the Navigation Bar. Q. How far back can I view my account history? A. The “Account Access” feature displays deposit account activity as of your last statement date. You can view up to two years of history from the date your account was established with online banking access. To view your account activity click on the underlined name of your account. The “Reports” section allows you to view custom reports for all transactions. Q. Can I view my statement online? A. Yes. You are able to view 2 years of online statements. Simply
A. The “Account Balance” reflects your current account balance. The “Available Account Balance” reflects your current balance plus overdraft protection or any holds you may have placed on your account. Q. Why can’t I use the Back or Forward buttons? A. As part of the online banking security feature, you cannot use the Back or Forward buttons. Use the navigation buttons on the top of your screen to navigate. Once you are ready to exit, click on the “Logout” button located in the top right hand navigation. Q. How far back can I view my account history? A. The “Account Access” feature displays deposit account activity as of your last statement date. You can view up to 18 months of history from the date your account was established with us. To view your account activity click on the underlined name of your account. The “Account Access”, “Transaction Search” allows you to search for specific transactions by check, time period or dollar amount. Q. Can I view my statement online? A. Yes. You
