What is the difference between a “switch” and a “move-in” ?
A “switch” relates to a change in retail electricity provider while staying at your current address while a “move-in” relates to one of the following conditions: a. You are moving to a new residence in which you have not had service before b. You are requesting additional service at a new location c. You are requesting service at a location in which the power is currently turned off If you are moving in to a new address, you can schedule your service to begin as early as 3 business days from today (4 business days if you are enrolling after 3pm). If it is determined that you are required to pay a deposit, up to 10 days will be added to your move-in date to allow for processing of the deposit. You will be presented with the new move-in date during the deposit determination section of your enrollment. If you are switching providers at your current address, it will typically be completed within 8 business days of your enrollment with Kinetic.
