What is the difference between a Services administrator and an IRC operator?
IRC ops are responsible for keeping the network running smoothly and maintaining the servers. IRCops are under no obligation to help opless channels or channels which have been taken over. While many IRCops do help users, they are not required to do so. Many IRCops work behind the scenes, maintaining the network, getting rid of floodnets, clones and abusive users, and taking care of the server they are responsible for and don’t always have time to help users. For more information about IRCops and what they do, see the oper FAQ on the Guides website. Services Administrators and Helpers are responsible for channel/nickname registration and services management. While the Services Administrators have nothing to do with running the servers or maintaining the network; there are some people who are both Services personel and IRCops. Services personel work closely with IRCops in making sure that abusive users are removed from the network. If you think you need to speak with an IRCop, join #Hel
