What is the difference between a saved cart and a held order?
A saved cart will only save the work you have done on the website unti you are ready to submit the order to us. Saved carts stay on the website and are specific to the user that saved the cart. Customer Service and other users on the account do not have access to your saved carts. Inventory is not reserved with saved carts. An order that is submitted with the Hold box checked will generate an order, but it is not shipped or made ready for pick-up. The items are reserved in the specified warehouse for you. Anything not in stock will generate a backorder. Any user on the account can modify the held order – provided they have authority to enter orders. The shippable items can be told to ship by using the Combine Shippable Orders feature or by contacting Customer Service. Placing orders on hold is good if you want to wait on shipping the item until you have more items needed to save on shipping.
