What is the difference between a safety, an operational, an image recall campaign and an upgrade campaign?
The recall campaigns are corrective actions undertaken by the manufacturer in order to rectify any failures, malfunctions or defects that have occurred on sold products, which are therefore already on the road. A safety recall campaign relates to technical problems that can affect customer safety. An operational recall campaign relates to technical problems that may cause the bike to break down without affecting rider or passenger safety. An image recall campaign relates to technical problems that do not cause the bike to break down and do not affect safety. An upgrade campaign is used to eliminate problems with the image and/or operation of your bike and does not include a product recall. The necessary actions on the vehicle are carried out during scheduled maintenance servicing.
