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What is the difference between a Report Control Number (RCN) and an Action Point Case Number?

April 26, 2017Action Case CONTROL point rcn report

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What is the difference between a Report Control Number (RCN) and an Action Point Case Number?

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The RCN is assigned by the Originating Activity and is used to uniquely identify the PQDR in all subsequent communications by the Screening Point and the activities investigating the complaint. The Action Point Case number is a number assigned by the Action Point for in-house tracking and management purposes. This is typically used by DLA only.