What is the difference between a “permanent” and a “temporary” change of address?
A “permanent” move occurs when an individual or a family moves from one residence to another residence or when a business / organization moves from one place of business (location) to another – with no intention of returning to the previous address. A “temporary” redirection of mail request is initiated when the residential customer or business / organization wishes to have mail redirected to an address at which they will be residing / operating on a temporary basis. Residents of Canada wintering outside of the country typically use this service. When the Temporary Redirection Service expires, mail delivery to the old address is resumed. Top • Will my parcels be redirected? Priority™ Next A.M., XpresspostTM, Expedited ParcelTM and Regular ParcelTM items will be redirected where possible within Canada only. Should you expect any parcel deliveries, please advise the sender(s) of your new address. Top • Is Mail Redirection Service available outside of Canada? Change of Address Service can
