What is the difference between a note and a memo?
A note contains descriptive information that you want to keep on file with the payment. Online Bill Pay does not send the note to the company or person with your payment. You can add a note to any payment in Online Bill Pay. You can review the note when you view the details of your payment on the Bill Detail page. The maximum length of a payment note is 256 characters. A memo contains information that is printed on the memo line of a check that Online Bill Pay sends to the company or person. You can only add a memo to payments that Online Bill Pay sends by check. The memo is also kept on file with the payment, so you can review the memo when you view the details of your payment on the Bill Detail page. The maximum length of a memo is 34 characters.
