What is the difference between a normal/basic service and an enhanced level of service?
(25k PDF) and page 8 of the RETF report, base level services include phone, written, or electronic correspondence on questions of a general nature or an initial visit or consultation. Services that require detailed reporting and/or consultations are enhanced. For example, answering a school nurse’s question is a basic service. Developing a school wellness policy is an enhanced service. Similarly, helping a grower with a pesticide question is a basic service. Developing a nutrient management plan is an enhanced service where it would be appropriate to charge a user fee.
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- What is the difference between a normal/basic service and an enhanced level of service?
