What is the difference between a Non-Conformances (NCR) & Corrective Action Request (CAR)?
Our traditional method of creating Supplier Corrective Action Request (SCARs) has been changed in the following manner: When a rejection occurs, a NCR is generated documenting the discrepancy. The EG Purchasing Dept. will contact the respective supplier and coordinate any activities the rejection may prompt (i.e. replacement, rescheduling, etc…). Think of the NCR as “points on a trend-chart”. No official response is required from the supplier. However, a proactive review is encouraged. Once a trend is established of the discrepancy, a CAR will result. Trends will be reviewed for the severity of the discrepancy whether volume related, gross error, ect… An official response will be required for a CAR. We think this change promotes a more positive interaction between our companies. The method in which a supplier’s total performance is reviewed has not changed.
Related Questions
- Is there any difference between the requirements and process for submitting Corrective Action Plans for formula and competitively funded programs?
- Does WestOak Industries have a supplier corrective action request (SCAR) system for reporting rejects?
- How much time is allowed to correct non-conformances (take corrective action)?
