What is the difference between a “first-timer” and a “partnered family”?
A first-timer is just that… they have made an appointment, and once there, receive food for the “first time”. They are able to select one week’s worth of non-perishable grocery items from our shelves. During that first appointment, the Partnership Program is explained and they are given the opportunity to apply for the “on-going” assistance (until they have regained stability). A “partnered family” is one that has filled out a “partnership” application, answering questions about their circumstances, action plan, financial summary and other needs beyond food. This application then goes before a review committee to determine if this family’s circumstances fall within our guidelines. If approved, this family is able to come back for food assistance, mentorship, and life-skills coaching for the next two months. If they are not “back on their feet” by the end of this time, they are able to re-apply, using the same process as before. It is these “partnered families” that we actively work w