What is the difference between a Direct Payment Card PIN and an Access Code?
Your Direct Payment Card PIN is a four-digit number that you enter on the keypad at ATMs and retail locations. This is different from your Unemployment Insurance PIN which is also a four-digit number that allows you to access your unemployment insurance claim information and claim weekly benefits. Your Access Code is a six-digit number that you enter when you call Chase Customer Service. You must select both the Direct Payment Card PIN and Access Code when you call to activate your Card.
