What is the Difference between a custom basket and customizing my gift?
The difference between customizing and custom baskets is quite simple. To customize a gift basket, a customer can request that certain items are removed and replaced for another item of choice. As long as the cost of the replaced item is the same, the basket price stays the same. A customer cannot asked that items be removed from a gift to receive a lower cost. Requests to replace with more expensive items will result in a higher gift cost and the customer will be advised of the difference in cost at the time the order is placed. A custom basket is when a customer wants a totally different gift basket than what is offered on our site, either for a special occasion or for a particular theme. Custom basket may require that we purchase additional items for a particular gift. We do not offer same day service for custom baskets which requires additional items to purchase.
