What is the Despercia.com return policy?
Despercia will issue an RMA Number and accept your return under the following conditions: – Your returned item must be in resellable/like-new condition. – You must have the original manufacturer’s packaging, all included accessories, software and manuals; all of which must be in resellable/like-new condition. If your item arrives defective, or becomes defective within 14 days from your date of purchase, Despercia will issue an RMA Number and replace your product. Return shipping fees will be reimbursed by Wiredia if your item is found to be defective. If Despercia is unable to replace your product, Despercia reserves the right to cancel your order and issue a FULL refund. If your item is NOT defective, Despercia reserves the right to charge 10% restocking fee. Engraved products are not refundable under any circumstances. Refused items will be returned within 14 days by UPS Ground Delivery. Exceptions: Opened Accessories and DUAL BAND PHONES (International Phones) (Phones which DO NOT c