What is the deposit policy for Primecast?
While Primecast doesn’t typically charge a deposit fee for services or the equipment used to deliver services, we do collect credit and billing information (i.e., credit card information) in case equipment is damaged or lost and/or billing obligations are not met. If, at any time you choose to end your service with Primecast, we will provide a pre-paid UPS shipping label which you can use to return the equipment back to our warehouse. Upon receipt of the shipping label, you will have 7 days to return the equipment before you are charged an equipment fee of at least $500 per set top box.
