What is the delivery method for my purchase?
All items are shipped via UPS Ground Freight or Fedex Ground when possible. Orders are processed as quickly as we are able, typically within 24 hours of when they are placed. Please allow 7 to 10 days for delivery for most items. During peak seasons some items might take longer. Also, some larger items require a longer delivery time. If faster delivery is desired please contact our customer service department. We may be able to arrange expedited delivery via Air Freight for an additional charge. Who is charging my credit card? GreenhouseOutlet.com is a subsidiary of Backyard Living Source. When you purchase products from this site, Backyard Living Source will appear on your bank statement. If you have any concerns or questions please contact our customer service at: 866-448-8231 or email us through our customer service form here. I tried to place a credit card order but was declined because of “error 2”. What is this? An “error 2” code means that your transaction was declined due to a
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