What is the definition of Unlimited Access?
A. We define Unlimited Access as accessing our services on an “as needed” basis when the user is actively participating in the session and sitting at the computer. When a user steps away from the computer for more than a few minutes, he or she should disconnect and reconnect later when necessary. We see it the same as making a phone call – when you are done talking to the other party, you hang up the phone and call back later when you want to talk again.